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HelpDesk11.1.9067.30863 by JitBit Software |
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Software Description:
HelpDesk by JitBit Software is a robust ticketing system designed to streamline customer support and enhance team collaboration. With its intuitive interface, users can easily manage inquiries, track issues, and automate repetitive tasks. The software offers powerful reporting tools, customizable workflows, and seamless integration with popular platforms, ensuring a tailored experience for any business. Its focus on efficiency and user-friendliness makes HelpDesk an ideal solution for organizati ... ...
type: Trialware
Download HelpDeskcategories: HelpDesk, download HelpDesk, HelpDesk free download, ticket system, email notification, customer service, customer, notify, notifier, assign Add to Download Basket Report virus or spyware |
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| Software Info | |
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Best Vista Download periodically updates pricing and software information of HelpDesk full version from the publisher,
but some information may be out-of-date. You should confirm all information. Software piracy is theft, using crack, warez passwords, patches, serial numbers, registration codes, key generator, keymaker or keygen for HelpDesk license key is illegal and prevent future development of HelpDesk. Download links are directly from our mirrors or publisher's website, HelpDesk torrent files or shared files from rapidshare, yousendit or megaupload are not allowed! |
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| Released: | October 28, 2024 |
| Filesize: | 26.10 MB |
| Platform: | Windows 11, Windows Server 2019, Windows Server 2016, Windows 10 32/64 bit, Windows Server 2012 R2, Windows Server 2012, Windows 2008 R2, Windows 2008 32/64 bit, Windows 8 32/64 bit, Windows 7 32/64 bit, Windows Vista |
| Install | Instal And Uninstall |
| Add Your Review or Windows Vista Compatibility Report |
HelpDesk- Releases History |
| Software: | HelpDesk 11.1.9067.30 |
| Date Released: | Oct 28, 2024 |
| Status: | New Release |
| Release Notes: | Most notable new design improvements: Reintroduced custom header color Fixed styling for the selected KB category Improved sorting of ticket search results Standardized size for default avatars and picture avatars; enhanced avatar upload popup Enhanced keyboard navigation in canned responses and KB article dropdowns KB: Added sticky table of contents New UI now default for anonymous users Removed search/title on small screens (as in old design, per user request) Added "Show original email" to "More" menu Implemented numerous accessibility improvements for screen readers in the new design Corrected text indentation in the new design Fixed sorting in the "Tech stats" report Resolved issue with sorting grid by status Adjusted copy button color in dark mode Addressed issue of long subjects breaking screen layout Fixed columns, sort by and filter dropdowns on mobile Various other fixes and improvements Additional enhancements: New automation rule "Update ticket body" "Merge with previous ticket" automation now also allows converting to a reply API/subtickets now retrieve all tickets, regardless of permissions (matching UI behavior) Email addresses for new ticket subscribers are now trimmed Added ability to insert full KB article text (not just link) from KB-Bot auto-suggestion Automation: New option to auto-merge new tickets into previous tickets with the same subject Resolved issue of empty ticket body from email Included Snipe-IT asset name in search suggestions Implemented email deliverability improvements Users without permissions for a KB article are now redirected to the login page instead of receiving a 404 error Summary report filtering by tech now includes secondary assignees |
| Software: | HelpDesk 10.28.9029.2 |
| Date Released: | Sep 20, 2024 |
| Status: | New Release |
| Release Notes: | A lot of fixes for the new design Snipe-It: Added an ability to remove an asset from a ticket Snipe-it: Show asset name in search suggestions Add a system comment note when adding or removing secondary assignees Do not show for-techs attachments when forwarding tickets (not sent anyway) Option to include admins in round-robin assign automation Allow setting due date with TIME when creating new ticket Don't send KB updates to deactivated users When merge/linking tickets, show user's tickets first, then their company tickets Do not pre-fill subticket with parent ticket info it category template is specified |
| Software: | HelpDesk 10.27.9018.2 |
| Date Released: | Sep 9, 2024 |
| Status: | New Release |
| Release Notes: | Added "DeleteFile" API method Fixed Summary report missing custom field filters after building (breaks CSV export etc) Ability to whitelist entire domains form "useless email" filter Increased maximum SMTP username length from 50 to 200 characters Fixed "ForTechsOnly" comments in the API fixes Proper fix for searching in comments when using top search bar Reflect live status/priority changes in fixed ticket header New API - "RemoveAssetFromTicket" API/Asset now returns proper ticket count and ticket list assigned to an asset Strip HTML when improving reponse via GPT |
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