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Navigation: Home
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HelpDesk10.28.9029.20819 by JitBit Software |
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Software Description:
HelpDesk by JitBit Software is a robust ticketing system designed to streamline customer support and enhance team collaboration. With its intuitive interface, users can easily manage inquiries, track issues, and automate repetitive tasks. The software offers powerful reporting tools, customizable workflows, and seamless integration with popular platforms, ensuring a tailored experience for any business. Its focus on efficiency and user-friendliness makes HelpDesk an ideal solution for organizati ... ...
type: Trialware
Download HelpDeskcategories: HelpDesk, download HelpDesk, HelpDesk free download, ticket system, email notification, customer service, customer, notify, notifier, assign Add to Download Basket Report virus or spyware |
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| Software Info | |
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Best Vista Download periodically updates pricing and software information of HelpDesk full version from the publisher,
but some information may be out-of-date. You should confirm all information. Software piracy is theft, using crack, warez passwords, patches, serial numbers, registration codes, key generator, keymaker or keygen for HelpDesk license key is illegal and prevent future development of HelpDesk. Download links are directly from our mirrors or publisher's website, HelpDesk torrent files or shared files from rapidshare, yousendit or megaupload are not allowed! |
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| Released: | September 20, 2024 |
| Filesize: | 26.10 MB |
| Platform: | Windows 11, Windows Server 2019, Windows Server 2016, Windows 10 32/64 bit, Windows Server 2012 R2, Windows Server 2012, Windows 2008 R2, Windows 2008 32/64 bit, Windows 8 32/64 bit, Windows 7 32/64 bit, Windows Vista |
| Install | Instal And Uninstall |
| Add Your Review or Windows Vista Compatibility Report |
HelpDesk- Releases History |
| Software: | HelpDesk 10.28.9029.2 |
| Date Released: | Sep 20, 2024 |
| Status: | New Release |
| Release Notes: | A lot of fixes for the new design Snipe-It: Added an ability to remove an asset from a ticket Snipe-it: Show asset name in search suggestions Add a system comment note when adding or removing secondary assignees Do not show for-techs attachments when forwarding tickets (not sent anyway) Option to include admins in round-robin assign automation Allow setting due date with TIME when creating new ticket Don't send KB updates to deactivated users When merge/linking tickets, show user's tickets first, then their company tickets Do not pre-fill subticket with parent ticket info it category template is specified |
| Software: | HelpDesk 10.27.9018.2 |
| Date Released: | Sep 9, 2024 |
| Status: | New Release |
| Release Notes: | Added "DeleteFile" API method Fixed Summary report missing custom field filters after building (breaks CSV export etc) Ability to whitelist entire domains form "useless email" filter Increased maximum SMTP username length from 50 to 200 characters Fixed "ForTechsOnly" comments in the API fixes Proper fix for searching in comments when using top search bar Reflect live status/priority changes in fixed ticket header New API - "RemoveAssetFromTicket" API/Asset now returns proper ticket count and ticket list assigned to an asset Strip HTML when improving reponse via GPT |
| Software: | HelpDesk 10.26.8969.3 |
| Date Released: | Jul 23, 2024 |
| Status: | New Release |
| Release Notes: | Support for Gmail via OAuth Increased search field max length Indicate in which category on-behalf ticket was created if no permissions Fixed rare SMTP error when connecting an O365 mailbox via oAuth Prevent double-encoding HTML in automation POST (fixes MS Teams integraiton for those who use it via Rules) If a user logs in via SAML/SSO - do not force them to enable 2FA (if enforced), handled by IdP API/Stats can now return ticket statisticis for current user (see the docs) Updated MS Teams integration to the new "Workflow" webhooks Include "for technicians only" badge in KB article search results Proper date/time custom fields formatting when exporting to CSV/Excel Added KB subject to the "new article" email notification API: Added "returnFullTicket=true" parameter to GET ParentTicket that returns all ticket details New API method: GET AssetCustomFields Fixed: "Takeover" notification to other techs missing Body sometimes Searching in replies is now on by default Search improvements to show more relevant results Prevent new ticket template overriding subticket body Added Italian support to forwarded message detection (when subject starts with "I:") When editing an Asset - show old + new values in the change log Ability to require 2FA for admins and technicians only Show changes in "time spent" made by a tech or by an automation rules in the ticket feed. Auto timer changes are not shown Reverted the "Thread-Topic" header, messes up with ticket ID in the subject in Outlook Added secondary emails to /api/user endpoint |
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