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Navigation: Home \ Business \ Other \ HelpDesk

HelpDesk

 11.9.9224.38376   by JitBit Software

Vista Compatible
Software Description:
HelpDesk by JitBit Software is a robust ticketing system designed to streamline customer support and enhance team collaboration. With its intuitive interface, users can easily manage inquiries, track issues, and automate repetitive tasks. The software offers powerful reporting tools, customizable workflows, and seamless integration with popular platforms, ensuring a tailored experience for any business. Its focus on efficiency and user-friendliness makes HelpDesk an ideal solution for organizati ... ... Download HelpDesk


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Downloaded: 462 times
Software Info
Best Vista Download periodically updates pricing and software information of HelpDesk full version from the publisher, but some information may be out-of-date. You should confirm all information.
Software piracy is theft, using crack, warez passwords, patches, serial numbers, registration codes, key generator, keymaker or keygen for HelpDesk license key is illegal and prevent future development of HelpDesk. Download links are directly from our mirrors or publisher's website, HelpDesk torrent files or shared files from rapidshare, yousendit or megaupload are not allowed!
Released: April 03, 2025
Filesize: 25.80 MB
Platform: Windows 11, Windows Server 2019, Windows Server 2016, Windows 10 32/64 bit, Windows Server 2012 R2, Windows Server 2012, Windows 2008 R2, Windows 2008 32/64 bit, Windows 8 32/64 bit, Windows 7 32/64 bit, Windows Vista
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HelpDesk

- Releases History
Software: HelpDesk 11.9.9224.38
Date Released: Apr 3, 2025
Status: New Release
Release Notes: Important timezone fix for Windows (Linux and macOS were fine)
Software: HelpDesk 11.6.9161.20
Date Released: Jan 30, 2025
Status: New Release
Release Notes: Improvements and new features:
Ideas forum: admins can now see who upvoted an idea
Made "Time-spent" clickable to open time spent log, with improved stop timer icon
Added closeDate to API /UpdateTicket endpoint
UI/UX Improvements:
Improved grid layout with adjusted padding
Added visual gaps between saved filters
Enhanced company field selection with dynamic loading in user and asset editing
Improved similar KB results design on the new ticket page
Fixed GPT popup layout issues
Bug Fixes:
Fixed on-premise users getting authentication prompts when opening tickets
Fixed changing status to "In progress" from custom status via API
Fixed "more" button in grid tags list
Fixed empty "show original email" for plain text only messages
Fixed confusing empty menu when filtering by tag with no results
Performance Enhancements:
Multiple performance improvements in datetime handling and list operations
Reduced CSS size by 11KB through plugin optimization
System Updates:
Improved validation for date ranges in grid
Disabled interactive checkboxes for closed tickets
Improved WhatsApp image downloading
Software: HelpDesk 11.4.9120.21
Date Released: Dec 20, 2024
Status: New Release
Release Notes: Improvements and new features:
Added support for using ChatGPT via Azure OpenAI
API enhancement: /api/UpdateUser now supports setting/unsetting user admin status
Made category description more visible on the new ticket page
Bug Fixes:
Fixed image pasting from Outlook
Fixed issue where adding subtickets and linking didn't refresh cache
Removed ETag caching due to conflicts with various updates (time spent, etc.)


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