Known issues:

- When updating firmware in a multi-surface system, firmware should be updated on one Surface at a time with the Surface connected to the main gigaACE socket and all other Surfaces disconnected from the MixRack. Alternatively the Surfaces can be updated whilst disconnected from the MixRack via the Connection Failed / Firmware screen on boot up.
- When using a 3rd party touchscreen with Director, drag and drop in the Cue list or Scene Import list will sometimes not complete on release and will require a subsequent touch of the screen.
- Mix highlighting can sometimes stop working in Director after adjusting the strip layout.
- Socket preamp displayed when SQ connected to gigaACE card.

To update the firmware with a Surface connected:

1. Download the latest firmware and save the .zip file.
2. Remove any previous dLive firmware from your USB drive. To do this, look into the USB AllenHeath-dLive folder and delete the existing Firmware folder and also the Firmware.md5 file. Do not delete other files or folders.
3. Extract the .zip file to the root directory of your USB drive. Do not change the folder name or browse inside the Firmware folder as doing this may cause firmware corruption. Attempting to navigate or open files within this directory may cause your Operating System to leave behind small temporary system files which can invalidate your firmware.
4. Safely remove the USB drive from your computer.
5. Connect the dLive Surface to the dLive MixRack via gigaACE or Network. To do this, plug a Cat5 cable between one of the Surface gigaACE/Network ports and one of the MixRack gigaACE/Network ports.
6. Plug the USB drive into the dLive USB port, and touch Update in the Firmware page. The dLive will reboot to ...