Known Problems

- Regarding pad backlighting feature, if several note messages are sent close together, some of them may be ignored (and the corresponding pad won’t light up).

KeyLab firmware Update:

- Download the Latest Firmware

- Plug the KeyLab

- Launch the Midi Control Center

- Wait until the keyboard has been recognized by the Computer. The MCC will prompt the Version of the Firmware or the message :

“Keyboard Problem

The keyboard has not been detected”

- Click on Upgrade Firmware button

- Follow the instruction of the reboot alert.

- Next Step:

Unplug the KeyLab

Hold the “Sound”, “Multi”, “Edit” key

Plug the KeyLab

Wait during 5 seconds.

The “Update” Message is showing onto the Screen

- Click “OK” on the “reboot alert”, and choose the Firmware file

- Progress bar...

- Confirmation message (Click 'OK')

- Close the Midi Control Center.

- Reset to default

Press both octave buttons

Power up the keyboard

About Device Firmware:

Applying a newer firmware version than the one already installed on your unit can bring various enhancements, include workarounds for diverse problems encountered by the device, and improve or add newly developed features.

On the other hand, downgrading the firmware version can recover the device’s functionality in the event of a software update either turning up faulty or causing the unit’s overall performance to drop. However, bear in mind that applying an older firmware isn’t recommended and might not always be possible.

When it comes to the update steps, due to the large variety of devices and numerous ways for installing a new firmware, it is recommended that you carefully read and understand the upgrade steps, ...