- Click the "Download Now" link at the top or bottom of this page.

- Download the NW-A800_V1_03.exe file to a temporary or download directory (please note this directory for reference).

- Connect the player to the computer with the supplied USB cable.

- Use a small pin or similar item to press the "RESET" button on the player.

- Go to the directory where the firmware update file was downloaded and double-click the NW-A800_V1_03.exe file to begin the installation.

- Please carefully follow the on-screen prompts to complete the installation.

IMPORTANT: Do not disconnect the player from the computer while the update is in progress.

NOTE: During the update process the USB connection is automatically controlled and the "Connecting" indication is off. The USB disconnect message may be displayed on the computer. This is normal.

- When the update complete message is displayed, click the "Finish" button.

The Firmware Update process is complete.

About Media Player Firmware:

Installing a firmware update for your Media Player improves the general user experience by adding new features, fixing bugs, and enhancing the compatibility of your device, in order to play various formats of audio and video content.

By updating your Media Player, you can actually prolong the device’s life because, this way, it will be in sync with the new industry standards for content creation.

However, the process of updating your device is a risky one if not done according to strict instructions, such as: make sure that the firmware you have downloaded is compatible with your device, and don’t interfere with the player during the update process.

The most common method of upgrading your Media Player is by using a USB stick or update DVD. Although this process is very straightforward, each device has certain particularities that ...